Returns & Exchanges
At Koskii, we want you to be completely satisfied with your purchase of our exquisite ethnic wear. If you are not happy with your order, we offer a seamless 7-day return and exchange policy for all unworn and unaltered garments.
Initiate Request
Visit our Returns Portal and enter your Order ID and email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the outfit is in its original condition with all tags attached; our team will review your request within 24-48 hours.
Reverse Pickup
Once approved, we will schedule a complimentary reverse pickup from your delivery address at a time convenient for you.
Refund Processing
After the item reaches our warehouse and passes quality checks, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing